Services

Proven Methodologies & Tools

Understanding Core Competencies

80-20

  • Business analysis (customer & products)
  • Eliminate quad 4
  • Differentiated customer experience
  • Key account focus
  • Customer acquisition program

Market Mapping

  • Where to play based on market intelligence
  • Understand market attractiveness & share
  • How to win
  • Capability needs
  • Investment needs

VOC

  • NPS
  • Customer buying influences
  • Why we win & why we lose
  • What is our differentiator
  • What is our vision

Organic growth in existing and adjacent markets

Sales Excellence

  • Large account management program
  • Strategic pricing
  • Lead generation
  • Pipeline development
  • Opportunity management

Customer Experience

  • Customer service
  • Customer journey mapping
  • Lead time, reliability & quality
  • Life cycle management
  • Innovation

Adjacent Market Opportunities

  • Addressable market size & potential for growth
  • Capability gaps & competitor positioning
  • Adjacent markets & applications
  • Product development
  • New geographies & routes to market

Business Transformation

Business Operating System

  • Standard work
  • A3 thinking
  • Management routines
  • Tech stack

Developing High Performing Teams

  • Goal cascade / performance management
  • Plans for success
  • Talent assessment program
  • Employee engagement

Change Mangement / MOT

  • Human side of change
  • Manage endings
  • Leadership through neutral zone
  • Support new beginnings

Proven methodologies & tools adapted to suit your needs

 

  • 80-20 methodology
  • Market mapping & voice of the customer
  • Understanding core competencies
  • Strategy development & execution planning
  • Customer Experience
  • Sales excellence
  • Key account development
  • Business operating system
  • Effective change management
  • Developing high performing teams

Resulting in growth on both the top & bottom line

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